Feedback / Aiseolas
We regard feedback as the key to understanding the needs and expectations of our customers. To ensure that your views and comments - both negative and positive - are communicated to us we provide free-post comment cards, an on-line facility on our website whereby customer service feedback can be provided, and we encourage staff to use their day-to-day contact with customers as a means of gathering feedback on quality of service provided.
Dar linne, tá aiseolas ríthábhachtach chun fáil amach faoi riachtanais ár gcustaiméirí agus a bhfuil siad leis ag súil leis. Chun a chinntiú go gcuirtear do chuid tuairimí agus smaointe - diúltach chomh maith le dearfach - in iúl dúinne soláthraimid cártaí tuairime saor-phoist ar fáil chomh maith le saoráid ar-líne ar ár láithreán gréasáin inár féidir aiseolas custaiméirí a sholáthar agus spreagaimid an fhoireann le leas a bhaint as an teagmháil lá go lá le custaiméirí mar bhealach chun aiseolas a bhailiú ar chaighdeán na seirbhíse a sholáthraítear.